Cancellation Policy

Cancellation Policy

Thank You for shopping at If you have any issue with the order we are here to help.

To make it convenient for our valued customer we have provision of easy cancellation through a simple phone call. This process can only be followed provided that the product is yet to be delivered.

On condition that we have already dispatched the product, you have to pay the delivery charge. Please note that this is not any kind of retribution, this is only a measure to cover the cost occurred during delivery and to prohibit misuse of system.

We reserve the sole right to amend the content of the policy or the policy as a whole at any time. Please visit our page frequently to be up-to-date about any changes.

Terms of use (“Terms”)

Last updated: 08\04\2018

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the / website and the mobile application together (the “Service”) operated by Fitnepali ( referred to as “us”, “we”, or “our”). However, accessed you are bound by the terms of use (“terms of use”). This service is owned or controlled by White Hat Fitness Pvt. Ltd.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. It affects your legal right and obligation. If you disagree with any part of the terms then you may not access the Service.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, contact details, payment details (may include bank account details if necessary).

Please note that products seen in image might be slightly different when you see it in person due to factors like lighting and angles.

Fitnepali has incorporated the provision of price match guarantee, this provision is applicable to all our products with the condition that the other Supplier or Website is genuine and registered in Nepal, provided that the website has pricing based in Nepali currency.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Fitnepali
Fitnepali has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that (White Hat Fitness) shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


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